Last updated 9 August 2026
This page is for deleting the account you created in Periksa — Defect Inspection ("Periksa"), published by Faiz Zakaria under the brand Rintova.
Deletion is immediate. Your account, your email address and your sign-in history are erased from our systems.
Email support@rintova.com from the email address you signed up with, with the subject "Delete my account". We will delete the account and confirm to that address within 30 days. We can only act on requests sent from the account's own address, because that is the only way we can tell the request comes from you.
Deleted immediately: your account — the email address, sign-in history and the account's licence record.
Kept for a limited time: if the free inspection for your email address was used, we keep a scrambled, one-way code derived from that address, with the date the free inspection was used. It cannot be turned back into your address, it is not linked to your account or to any name, device or location, and it exists for exactly one purpose: keeping the free inspection to one per email address, so an address cannot delete its account and claim another.
How long, and what happens then: your existing account keeps its free inspection marked as used. If you delete the account, we keep this limited one-way trial record for up to 24 months to prevent the same email immediately claiming again. After that retention period ends, a newly created account using that email may be eligible for a free inspection. The record itself is erased by a clean-up that runs every week, so it is held for at most 24 months and 7 days.
To be exact about the two different things there: an account that has used its free inspection never gets another one, for as long as that account exists. The 24 months applies only to a new account created later on an address whose old account was deleted.
If you never used the free inspection, nothing at all is kept: the record is only ever created when a free inspection is used.
The honest limit: this keeps one free inspection per email address, not per person. Somebody using a different address can be given another free inspection, and we do not attempt to identify people across addresses.
A paid subscription is not affected by deleting your Periksa account — it belongs to your Apple or Google account and is cancelled there, not here.
Your inspections, photographs, floor plans and reports are stored only on your phone. Deleting your account does not touch them, and we could not delete them for you even on request — we have never had them. To remove them, use Settings → Erase everything on this device in the app, or uninstall the app.
Email support@rintova.com. The full picture of what Periksa does and does not hold is in the Privacy Policy.